Yes! We currently ship to the UK, USA, Canada, and Nigeria and Ghana. 

We’ve got you! Same-day delivery is available in the UK at an extra charge. Send us a WhatsApp or DM and we’ll do our best to make it happen.

We’re here to help! Check out our Hair Guide or drop us a message—our team is happy to make recommendations based on your lifestyle, hair goals, and vibe.

Treat them like your own! Gently detangle, use sulfate-free products, and store them properly when not in use. We’ve got a full care guide here if you want the full tea. Head over to our instagram page for more tips. 

Pre-order means you’re reserving a product before it’s back in stock. Wait times vary, but we’ll always list the estimated shipping date on the product page—and keep you updated by email and SMS.

If your order hasn’t shipped yet, we’ll do our best to update it! Contact us ASAP via email or WhatsApp.

If you're ordering from outside the UK, your local customs may charge taxes or duties. These aren't included at checkout and will be your responsibility.

Hair Me is operated from the UK. All references to "we", "us", and "our" refer to Hair Me. By accessing this site and/or placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

We strive to display our products as accurately as possible. However, colours and textures may vary slightly due to screen settings, lighting, or natural variation in hair products. If you have questions before purchasing, feel free to reach out—we’re happy to help.

All prices are listed in GBP (£) and include applicable taxes for UK customers. For international orders, the currency is automatically converted to your location. Shipping fees are calculated at checkout for international orders. We accept secure payment via major debit/credit cards and listed payment platforms, e.g. Apple Pay, etc.

Orders are typically processed within 1–2 working days, excluding weekends and UK public holidays. Once dispatched, you’ll receive a tracking number via email. Pre-orders will ship within the estimated time listed on the product page.

• UK: Free next day delivery (1–3 working days)
• USA & Canada: Standard delivery (1–3 working days)
• Ghana: Shipping via DHL (3–4 working days); fees apply
• Nigeria: Shipping via DHL (3–4 working days); fees apply
  

Same-day delivery available in the UK at an additional charge—contact us directly via WhatsApp or DM.

Please note: Hair Me is not liable for delays caused by the courier, customs, or circumstances beyond our control. 

For international orders, customs charges or import duties may apply. These are not included in your Hair Me checkout total and are the responsibility of the buyer.

Pre-order items are charged at the time of purchase and will be dispatched as per the estimated timeline on the product page. If your order includes a pre-order and in-stock item, the entire order will ship together.

All content on this website—including product images, text, graphics, logos, and branding—is the property of Hair Me and may not be reproduced or used without our written permission.

We take your privacy seriously. Your data is used only to process your order and provide a better shopping experience.

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page. Continued use of our website means you accept those changes.